Supervisor Support Features Announced

Wed 21 Aug, 2019

MobileWorks is pleased to announce the arrival of MaestroLIVE and Mango "supervisor" support functionality. Administrators can now assign any users within the system to "report" to a Supervisor (a supervisor is any system user who has designated "reportees"). It is a multi level support, meaning anyone designated as a supervisor can also have a supervisor!

Where the "magic" happens is that when a supervisor logs into Mango their task screen now allows them to select which task list they want to view - theirs, or any of the members of the team they supervise. If they select one of their reportees, they see a full list of the tasks curently assigned to that user. A supervisor can also view unassigned tasks within the system and allocate them to any team member reporting to him/her. S/he can also unassign a task from one of their reportees, and move it to another of their reportees, or put it back into the general unassigned task bucket.

Just the latest upgrade to in the continuing development of MaestroLIVE to make it the most flexible and functional system available

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