Business Improvement Districts

An introduction to Business Improvement Districts

BIDs (UK), or BIA in (Canada and others), are all about delivering and demonstrating value to their fee paying members.  Typically the BID will be focussed on creating a pleasant environment for shoppers and visitors to be in thus encouraging them to visit more often and stay longer. This might involve cleaning and general maintenance of the BID but it could also involve managing events and providing easy ways for visitors to get help or find information during their visit.  

BIDs are also very keen to engage with their fee paying members and visitors to the BID to obtain feedback in order to improve further.

Use Case

Maestrolive can be used to manage and schedule a task list for maintenance, cleaning and repair.  BID staff, members of the public can report issues and these can be added to the schedule. Maestrolive helps make it easier to get all these jobs done more efficiently thus making it easier to make environmental improvements to the BID.  Critically, Maestrolive records all of these tasks being reported and completed and, therefore, makes it very easy for the BID to show its members all the hard work it’s been doing.

When it comes to obtaining feedback, Maestrolive offers the ability to create forms so that BID staff can visit member’s shops to conduct surveys with the results recorded securely in the system for analysis later.

BIDs have a unique way of calculating membership fees based on a businesses’ rateable value.  Maestrolive’s CRM has this calculation built in so it can be used to work out who owes what but also run forecasts on income to see what altering the BID levy would do to total income.


Maestrolive has several BID case studies which feature our clients.  InSwindon, Falkirk Delivers and Coastal BID are all using Maestrolive to deliver results in their BIDs.

Our customers have used Maestrolive to great effect by surveying member opinion on whether they would re-elect the BID or not.  With this information, the BIDs are able to focus efforts around the issues raised by those members who would not choose to re-elect the BID in order to address their concerns.

Free Demo

Maestrolive offers a free demo of it’s platform and all of the above addons. If you would like to find out more about managing Business Improvement Districts using Maestrolive please get in touch with our team of product specialists who will happily arrange demonstrations and a free 30 day trial.