Healthcare at home
The mobile carer makes regular visits to customers' homes. Maestrolive provides the address and contact details for the customer and any other people involved in the customers’ care. Maestrolive can also make available a history of previous visits with any notes or pieces of information pertinent to the customer’s care needs.
During the visit, the mobile carer could ask the customer questions about their health and record the answers in Maestrolive using a form. The carer could also be provided with a checklist of tasks that they need to complete during every visit. Over time, managers will be able to see whether these tasks have been completed each time a visit is made and build a picture of the service being delivered to that person.
The mobile repairman will visit several homes in a day to repair appliances. Maestrolive provides address and customer details along with navigation aids in order to help the mobile repairman find the customer’s home. If any new parts are needed for the job, Maestrolive will provide a list of these and the ability for the mobile repairman to inventory what parts were actually used or not used during the repair so that an accurate invoice can be produced and the warehouse know what unused parts to expect back.
During the visit, the mobile repairman could be provided with a form to record details of any safety checks that are necessary and this would create a good record of all the safety checks that are done for compliance purposes.